Carefully read the 'Party Details' below before booking your party! Waiver form is compulsory

All Party Balance will be Paid with ZELLE  2Days before your Party OR on the day of your event (No Cash) 

Waiver form is Compulsory for everyone

Parties are for 2 hours. First 1 hour is Playtime with no room access, next 40mins is for celebration inside the Party Room then exit to play area for 20mins play / unlimited. Everyone MUST exit the room after 40mins to avoid  $150 delay fee charge. However, you can go back to playing if we are NOT at Capacity. Confirm with staff onsite if you plan to continue playtime (Excludes Private Parties). Late Night OR Parties starting from 7pm on weekends must be in Royal Room or Private party. 

***You will NOT get access to the room until celebration time, no one is allowed in the room until then. All parties are fully decorated by us, so we do not provide set up time EXCEPT you have a Private Party / Pay for extra time***

• We are a SHOE-FREE facility, everyone is expected to take off their shoes before entering into the play area. 
• ***Party Balance is due 2Days before the day of your Party.
• All Party balance will be paid with Zelle to kidzden3@gmail.com using the exact name on the party booking, No Cash.
• Private Party: Once you reserve a Private Party online, you must Zelle in $500 to kidzden3@gmail.com immediately you book, OR your party will be cancelled, Private Parties can only be Upgraded.
• Balloons: We do not accept balloons except you have a Private Party. We do not provide Chrome Balloons, you are welcome to drop them off 2 to 3 days before your event, this applies to Private parties only (500count balloon pieces).
• Waivers & grip socks are REQUIRED for EVERYONE entering the facility. As a HOST, you are responsible to complete a waiver for yourself for and encourage your guest do the same, failure to comply is at your own RISK, Kidzden is not RESPONSIBLE for uncompleted waiver forms, we are not Day Cares and DO NOT watch kids. 
• Every party deposit of $100 goes towards your party balance and is NON-Refundable.
• There is a $20 for each add'l child & $5.99 for each add'l adult if you go beyond the party package count you booked for.
• NOTE: Outside food / Soft drink is allowed for add'l charge of $200 pre-packed outside food & Non-Pre-Packed outside food is $250 [PLUS TAX]. 
• Popcorn & Ice cream, Alcoholic beverage of any kind are NOT permitted in the facility.
• We provide Pizzas for all parties, Pizza options are, Cheese or pepperoni. We do not cater to adults so if you need more pizza to feed adults, you can order extra pizza for $21 per box OR bring pre-packed outside food for $150 charge.
• Once your party finishes you and your guest will need to exit the party room. 
• Any guest/person that comes in after you exit the party room will have to pay regular admission fee.
• Event planner: (You) is responsible to add additional decorations to your party if you bring them, Kidzden staffs will NOT assist with extra party decorations except you have a private Party. 
• We Provide juice pouches for each child.
• We provide Complimentary utensils, tablecloths & theme photo backdrop. 
• You are not authorized to bring a cake if you do not have a birthday reservation with kidzden, else you will be charged $500.
• "Late Parties" OR Parties starting from 7pm must be Private Parties, Parties starting from 6pm on weekends must be in Royal room. Weekday parties must be done by 6pm except Private Parties, any other time booked will be cancelled.
• We do NOT offer custom/theme plates and napkins. however, there will be solid color plates that matches the theme of your party.
• Room upgrades can be done based on availability with 2weeks notice, Only Atlantis and Mini Room can be Upgraded to Royal Room.
• BRING A CAKE, IT'S A PARTY! Don't forget birthday candles and any utensils you may need for your cake. 
• If you need more than 2 hours, you will have to book 2 separate birthdays using 1 hour intervals. 
• Outside decoration is NOT allowed except you have a private party. Pinatas and Confetti are NOT permitted in the facility. 
• You are not allowed to bring a face painter except you have a Private Party.
• Ice cream and popcorn are NOT allowed in the facility, NO EXCEPTIONS.
• We do NOT customize balloon garlands; we make garlands based on the selected theme. 
• There's a $50 charge for specific Balloons colors. Garlands are made based on the theme/backdrop. We select 3 colors from the backdrop to make the Garland.
• We provide the backdrop of the theme based on the booking details provided during booking however, if you want a specific backdrop or customized backdrop, you will have to provide it. We recommend dropping off at least 2 to 3 days prior to your party.
• If you Fail to provide a party theme name when booking, we will use paw patrol OR Cocomelon theme.
• If you Fail to provide your pizza preference when booking, we will provide half and half peperoni and cheese base on your room size.
• Themes such as Doggyland that do NOT sell merchandise on Amazon, you are expected to provide your own backdrop. We recommend a 7×5 or 3x5 measurements. 
• If you plan on bringing additional decor, you must book a private party. We are NOT responsible for setting up your additional decorations. 
• Reschedule request must be done via email with name and number on the current booking (kidzden3@gmail.com) at least 2 weeks to party date. Keep in mind reschedule is based on availability. Reschedule requests less than 2 weeks of party date will be charged a $50 rescheduling fee, no party can be rescheduled same day.
• Once you book a Lux/Basic private party, you cannot degrade the party package, you can re-schedule if needed.
• There will be other guests in the facility during your party time unless you book Private party. However, you will get a decorated private party room for the duration of your 40mins celebration time.
• Private Party setup: If you plan on bringing an event planner to setup your party, we will coordinator with them to provide additional setup time, 1hour $200 on weekdays and $300 on weekends base on availability.
• ONCE BOOKED, PARTY PACKAGE CAN ONLY BE UPGRADED.
• BRING YOUR SOCKS & a SIGNED WAIVER FORMS AHEAD OF TIME.
• ***BALANCE IS DUE 2 DAYS TO YOUR PARTY IN CASH / ZELLE (KIDZDEN3@GMAIL.COM).

We are a Kids indoor facility; the use of profanity/swearing/cussing/bad language is NOT permitted. You will be banned from the facility if this rule is not followed.

If you are hosting a Party, it is your responsibility to communicate expectations to your guests.  If a guest breaks this rule, your party will be discontinued immediately without a refund. 

PLEASE, BE RESPECTFUL OF OUR BABIES AND OTHER GUESTS. THANK YOU FOR YOUR UNDERSTANDING.

WITH LOVE,

KIDZDEN MANAGEMENT